Privacy Policy

Last Updated:

At Thrixkhorbrex, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thrixkhorbrex.world or use our printing services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Request quotes or place orders for printing services
  • Subscribe to our newsletter or marketing communications
  • Contact our customer support team
  • Participate in surveys or promotions

This information may include:

  • Name and contact information (email address, phone number)
  • Mailing and billing address
  • Company name and business information
  • Payment information (processed securely by third-party payment processors)
  • Design files and project specifications
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Pages viewed and links clicked
  • Time and date of your visit
  • Referring website or source
  • Geographic location data

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To process your orders, communicate about your projects, and deliver printing services
  • Customer Support: To respond to your inquiries, provide technical support, and resolve issues
  • Business Operations: To manage our business, including invoicing, accounting, and order fulfillment
  • Marketing Communications: To send you newsletters, promotional offers, and updates (with your consent)
  • Website Improvement: To analyze usage patterns and improve our website functionality and user experience
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Security: To protect against fraud, unauthorized access, and other security threats

3. Disclosure of Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: With vendors and contractors who perform services on our behalf (e.g., payment processing, shipping, email delivery, web hosting)
  • Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business
  • Legal Requirements: When required by law or to protect our rights, property, or safety
  • With Your Consent: When you have given us explicit permission to share your information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure servers and firewalls
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider in determining retention periods include:

  • The duration of our relationship with you
  • Legal and regulatory requirements
  • Our legitimate business interests
  • The potential for legal claims

When your information is no longer needed, we will securely delete or anonymize it.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Objection: Object to the processing of your personal information
  • Portability: Request transfer of your information to another service provider
  • Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at privacy@thrixkhorbrex.world. We will respond to your request within a reasonable timeframe as required by applicable law.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve website functionality and performance
  • Deliver personalized content and advertisements

Types of cookies we use:

  • Essential Cookies: Necessary for website operation
  • Performance Cookies: Collect information about how visitors use our site
  • Functionality Cookies: Remember your preferences and choices
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date at the top of this page
  • Sending you an email notification (for significant changes)

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our data practices, please contact us using the information below:

Contact Information:

We will respond to your inquiry as soon as possible, usually within 48 business hours.

Cookie Preferences:

To update your cookie preferences, click on "Cookie Settings" in the footer of our website or adjust your browser settings as described in Section 9 of this policy.